Can I return my products?
Unopened products can be returned within 14 days of purchase for a full refund. Customer is responsible for return shipping fees, and make sure to label your package as a ‘Return’ on customs documents. Sole Survivor will not pay duties or taxes on return shipments. Contact us before returning an order for further instructions.
What if my order gets damaged in shipping?
We do our best to package your products carefully when they’re being shipped, but sometimes spills or breaks will occur. If your product arrives in bad condition, please snap a couple pictures and send them to us. We will asses the damage and do our best to make you happy.